SOLUTIONS
Winning Conversations™ for Teams
PROGRAMME OVERVIEW
Teams rarely struggle for want of goodwill. More often, what is missing is a common language for communication, and shared experiences strong enough to build trust at a human level. Winning Conversations™ for Teams brings both together, deliberately interwoven.
The programme is built on the Winning Conversations™ approach, rooted in Eric Berne’s Transactional Analysis — a well-established model for understanding what actually happens between people in a conversation. Over three days, a shared language is built in the classroom, then carried outdoors, where it is tested and embodied through challenges undertaken together in
mixed teams. Rather than treating communication learning and team building as two separate events, the programme makes them one.
Set in a residential environment (with outdoor activities), the programme draws on white-water rafting, a ropes course, and a whole-group physical challenge as the ground on which trust is rebuilt. Each experience is paired with facilitated reflection, so what happens on the river or at the Wall is named, understood, and carried back into daily working life. Participants can be expected to return with a shared vocabulary, working relationships that reach beyond their usual circle, and a sense of the three days as a genuine high point rather than an obligation.
PURPOSE & LEARNING OUTCOMES
This programme provides actionable, psychology-based tools to support participants to:
- Recognise the state a person is speaking from, and respond more consciously and constructively.
- Distinguish intent from impact in emotionally charged communication, using a neutral, shared vocabulary.
- Practise listening to understand rather than to respond, in structured exchanges.
- Articulate the pressures and constraints faced by others in their own words.
- Work interdependently under real conditions, drawing on role clarity, mutual reliance, and coordination.
- Carry at least one concrete commitment back into daily working life.